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F&Q

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

Orders typically process within 1-3 business days (Monday-Friday) and transit time is typically 2-5 days.

HOW DO I RETURN SOMETHING?

Proreck is happy to accept returns on all merchandise within 90 days of receipt. If the reason for the return is not quality issue, we can provide a prepaid return label, but we will charge you for shipping the return&restocking fee for large products. Unfortunately, without exception, Proreck cannot accept returns on used or damaged merchandise. For additional information, please see our returns policy. 

HOW DO I OPT OUT OF EMAILS?

Why would you want to?! Our proreck fans receive all kinds of perks and special gifts. But if you must, just click the 'Unsubscribe' link at the bottom of any email.

What should I pay attention to when setting the Club 6000 Volume?

Always begin with the volume at a low level and gradually increase it. We will suggest all volume at 75% to make our subs a longer lifetime.