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Shipping Policy

PRORECK (or Audio Proreck) is to offer you the best customer experience. Every day, we carefully keep track of our shipping service, ensuring that we provide the highest levels of responsiveness to you at all times. 

Shipping Method Shipping Time Costs
STANDARD SHIPPING 2-5 working days Free


Shipping logistics providers:  FEDEX
Processing time: All orders are shipped out within 24 hours of purchase. *Business Days Only .
Delivery time : 2-5 working days. (*Please note that these are estimated delivery times only, therefore AUDIOPRORECK is not guaranteeing delivery dates.)
**Note:
1. Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to. 
2. When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits. 
3. We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at service@proreck.com/brand@proreck.com within 3 business days after receiving shipping. 
Orders Tracking:
After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped.You can track your items on the carrier's official website 24 hours a day. 
When you get your tracking numers of the order from us, you can seach it on FEDEX Site. Or search your tracking info HERE.